Import your VPN subscription and connect

Open the account creation page in the VPNText user panel and follow the prompts to set a username and password. No email address is required. Your username and password are the credentials you'll use to sign in to the panel. Choose a password you don't use on other sites and save it in a password manager you trust. Before submitting, check that you've entered both correctly to avoid login issues on other devices.

Once you've created your account, open the account overview and confirm that your account details appear before choosing a plan. If you already have an account, simply sign in; you don't need a separate account for each device. VPNText allows unlimited simultaneous devices. To use it on your other devices, get the subscription from the same account and import it into the client on each device.

The user panel manages plans, subscriptions, and support tickets. The client establishes a connection on your device. They are separate interfaces. Being able to sign in to the panel doesn't mean your device is connected to an international route. Keep this distinction in mind: check account and billing issues in the panel, and manage server selection and connection settings in the client.

Open the plans section in the user panel and decide whether you prefer ongoing access or data that you use as needed. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your plan's activation date, not at the start of each calendar month. Compare the data allowance and billing period, not just the most prominent price.

Permanent data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They don't expire and remain available until used. Unlike monthly plans, their data doesn't reset automatically when a new month begins. If you're unsure which option fits, compare the details on the plans and pricing page, then return to the panel to choose. There's no need to switch back and forth between billing terms on this page.

After choosing a plan, check the plan name, amount, and billing terms shown on the order, then follow the panel's instructions to pay. Alipay, WeChat Pay, and USDT are supported; follow the checkout page for details. After paying, return to the account overview and check that the plan status and available data have updated. If the order is still pending, check its status rather than placing another order right away.

VPNText offers a 30-day refund policy. See the refund policy for application details and instructions. If you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days. Before upgrading, review the change details in the panel. Confirm your plan status before retrieving your subscription to avoid mistaking an account issue for a client problem.

Return to the account overview and find the subscription details. A subscription link isn't a regular web address; it lets a client retrieve server configuration. Use the import option provided for your client whenever possible. If you need to import it manually, copy the link from the panel and keep it in your clipboard until you paste it into the client's subscription URL field.

If the panel offers an option to open the client for import, your browser may ask whether to open a local app. Make sure it's the client you've installed before proceeding. If no app opens, the subscription may still be valid; the client might not be installed, or the browser may not have handled the request. Leave the panel open, get the client in the next step, then import the subscription manually.

Your subscription link contains account-related access credentials. Treat it like a password: don't post it in public forums or share screenshots that show the full link. If you need to report an error, include the error message and hide the credentials in the link. If you think the link has been exposed, check whether the panel offers a reset option. If you're unsure what to do, contact support through a ticket and don't share the original link further.

This guide doesn't show real subscription URLs. After copying the link, switch directly to the client for your platform; there's no need to test it in your browser's address bar. Whether a browser displays anything isn't a reliable way to tell if import worked. The clearest sign is that the client updates its configuration and displays a selectable server list.

Sign in to the panel, open the client section, and choose your device's platform. You can access the Windows, macOS, Android, and Linux clients by signing in; you don't need to have purchased a plan. You'll still need an active subscription to connect. Access to the iOS client depends on your account status in the panel. Get clients only through the panel; avoid installers from unknown sources and subscription files forwarded by others.

Windows: Import from the configuration section

Choose the Windows client in the panel, download and install it as instructed, then launch the app. On first launch, look for a “Configuration” or “Subscription” section and choose an option such as Add configuration or Import from link. Paste the subscription link you copied into the address field. If there's also a name field, you can enter a label that's easy for you to recognize. Make sure you don't swap the name and link fields.

Save, then update or refresh the configuration and wait for the client to load it. When the server list appears, select the imported configuration as the one to use. If the list is empty, first check that you copied the full link, then confirm the subscription status in the panel. Don't rush to change your system network settings. If the client requests permissions during connection, read the prompt and follow its instructions.

macOS: Save and enable the subscription configuration

Get the macOS client from the panel, follow the installation instructions, and open the app. Find the configuration or subscription manager and paste the subscription link using an option such as Add remote configuration or Import via URL. Save, then update the configuration manually. Confirm that region or server names appear, then set this configuration as active. Adding a configuration without enabling it usually isn't enough to connect.

When connecting, macOS may ask you to allow network configuration or enter local authorization details. Follow the system prompts and verify the app's source and requested permissions. Don't enter your computer password in the subscription link field. After granting permission, return to the client and choose a server. An installation completing or an icon appearing in the menu bar doesn't mean you're connected.

Android: Add a subscription and allow the connection

Select Android in the panel's client section, get the VPNText client for your device, and install it. Open the app and go to the subscription or configuration list. Tap the add option, choose import from link, paste the URL, and save. After updating the configuration, available servers should appear. Select a configuration, choose a server, and then connect; don't stop at the subscription management screen.

The first time you connect, Android will show a system prompt asking to authorize the network connection. Confirm that the request comes from the client you're using before allowing it. If another VPN app is already connected on your device, disconnect it before testing this one. To keep the connection active in the background, check your system's battery management settings. First verify access while the app is in the foreground; for background issues, see the troubleshooting page.

iOS: Get and import the client through the panel

Check the iOS client option in the user panel first. Eligibility depends on your account status; follow the availability shown in the panel. If no option is available yet, check whether your plan is active and hasn't expired. Don't look for an alternative installation link elsewhere. Once access is available, follow the panel's instructions to get the client from the App Store, then return to the panel and use the corresponding import option.

For a manual import, find the subscription or configuration section in the client and paste the link using an option such as Add from URL. Save and update it. Once the servers appear, select a configuration and server. When you connect, allow the client to add a VPN configuration if prompted by iOS. If the system asks you to unlock your device, complete that step in the system interface; this is separate from your VPNText account password.

Linux: Follow the configuration instructions in the panel

Linux users can also get the client from the user panel and follow the instructions provided for their environment to import a subscription. Proxy settings vary across desktop environments. First update the configuration in the client, then check that the connection applies to the app you want to use. This page doesn't cover command-line or system service setup. If an app isn't using the proxy, follow the symptoms in troubleshooting.

Open the server selector in the client, choose a location that suits the service you want to use, then connect. VPNText offers IEPL, relay, and direct routes, covering 100+ countries and 170+ routes. The options available to you depend on the list loaded by your current subscription. For your first connection, keep the client's default routing rules. Changing several settings at once makes it harder to identify the cause of a problem.

First, check that the client shows a connected status. Then use your browser to visit an international website you need. A connected status only confirms the client's connection; it doesn't verify access to every website or app. Refresh the page or reopen it and check whether text, images, and the features you need load properly. If you're testing a standalone app, check it directly rather than relying on browser results.

For streaming services and AI tools, the exit location is only one factor. Your account status on the platform, regional restrictions, and client routing settings can also affect access. If a service doesn't work, leave other settings unchanged, switch to a route that meets the service's regional requirements, and reopen it to test. For location advice, see the streaming guide. For route types and how to choose one, see the server guide.

If no websites load, check in order whether the subscription updated successfully, the correct configuration is selected, a server is chosen, and the connection is enabled. If websites load but an app doesn't work, or performance slows only during evening peak hours, go to troubleshooting and follow the relevant symptoms. There's no need to reinstall everything from scratch. Change one setting at a time and test before making another change.

If the issue persists, submit a support ticket in the user panel. Include your device platform, the error shown in the client, your selected location and route type, and the checks you've already tried. Hide your subscription link and account credentials in screenshots, but leave relevant error messages visible. Once you're connected and have verified access to the service you need, you'll mainly switch routes in the client. Manage your plan, data, and subscription in the user panel.